Support

Product usage and assistance

Support is provided for users of MathIAs+ Structural Intelligence Studio regarding platform access, usage, and generated outputs.

Scope of support

Support covers platform usage including dataset preparation, clustering execution, artifact interpretation, and access management.

Users can request assistance related to job execution, analytical outputs, and platform behavior.

The official documentation provides detailed guidance on using the platform, including workflows, artifacts, and data requirements.

Support requests can be submitted through the contact form.

Support is limited to platform usage and documented functionality.

The service provides analytical outputs intended to support human-supervised decision-making and does not ensure specific outcomes.

For detailed product behavior and technical explanations, refer to the Documentation and Technology sections.